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Loxuno è un rivenditore indipendente. Non è affiliato ad alcuno dei marchi menzionati. Tutti i marchi citati sono di proprietà dei rispettivi titolari.
FAQ - Frequently Asked Questions
We accept all major credit and debit cards (Visa, MasterCard, American Express, Maestro), as well as digital payments with Apple Pay, Google Pay, Shop Pay, and Union Pay. You can also pay conveniently with PayPal. We also offer the option of using Klarna and Scalapay to split your payment into three interest-free installments. We also accept bank transfers and cash on delivery for orders from €100 to €1,400.
Our shipments to Italy are made within 48 business hours of order confirmation. To Europe, shipments take 3-5 business days, and to the USA, shipments take 4-7 days. You'll receive an email with your tracking number as soon as your order ships.
Yes, we accept returns within 14 days of receiving the goods. Customers can choose their preferred courier to ship the goods to Via Dei Transiti 21, Milan, registered to HORUS SRL.
Our customer support team is here to help. You can contact us in three ways: using the contact box here
below, by clicking the "Chat with us" button at the bottom right of the site to speak directly with one of our operators in real time, or by calling our telephone number (+39) 0236553241. Please note that our number is active Monday to Friday from 8:00 am to 5:00 pm. The chat remains active even outside of office hours as we answer 24 hours a day.
7 days a week.
Yes, but by appointment only. You can schedule an appointment by filling out the contact form or calling us at (+39) 0236553241. You can come directly to Loxuno to pick up your online order or to purchase directly on-site.
Yes, we offer gift card which can be purchased and used on our website. They're the perfect gift for any occasion!